alhambraonline

Privacy Policy

At MOVVIENDO TOURISM GROUP S.L. we care about privacy and transparency.

In addition, we are committed to processing your data in compliance with the

current Data Protection regulations:

  • EU Regulation 2016/679, of 27 April 2016 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

  • Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

Below, we provide you in detail with the personal data processing activities we

carry out, as well as all the information relating to them.

1.- Who is responsible for the processing of your data?

Trade name: MOVVIENDO TOURISM GROUP S.L.

Legal name: MOVVIENDO TOURISM GROUP S.L.

CIF: B18579458

Address: C/ LA NIÑA S/N, 18194 CHURRIANA DE LA VEGA, GRANADA

(SPAIN)

Phone: +34 619 03 93 00

Email: marketing@movviendo.com

1.1.- Contact details of the Data Protection Officer (DPO):

Trade name: GRUPO ALTABIR

Legal name: FORMACONT S. L.

CIF: B18955195

Address: C/ Luis Amador 26, Centro de Negocios Cámara de Comercio de Granada,

P.0 - Of.B, 18014 Granada (Spain)

Email: dpo@altabir.es

2.- For what purpose do we process your personal data?

At MOVVIENDO TOURISM GROUP S.L. we process the information provided to us by

interested parties for different purposes. Below are described each of

the purposes according to the data processing carried out:

  • Processing of customer data collected in the website purchasing section: we process the information provided to us by interested parties in order to process their order; carry out the administrative, accounting and tax management of the order; improve their experience on this website; send promotional communications about our products/services.

  • Processing of data collected in the website contact form: we process the information provided to us by interested parties in order to respond to their request.

  • Processing of data through cookies and similar technologies: we process the information obtained through cookies and similar technologies used to enable proper browsing and the use of basic features; remember user preferences and personalize the browsing experience; measure and analyze website activity to improve its performance and functionality; show personalized ads based on interests and browsing habits.

  • Processing of data for the exercise of data subjects' rights: we process the information provided to us by interested parties in order to manage and respond to requests from data subjects in the exercise of the rights established in data protection regulations.

  • Processing of data for security breach notification: we process the information collected in order to manage and assess security breaches, prepare reports and notify the Supervisory Authority and the data subjects, where applicable.

3.- How long will we keep your data?

Each data processing activity will have a retention period. Therefore, we indicate the

retention period depending on the different data processing activities we carry out

at MOVVIENDO TOURISM GROUP S.L.:

  • Processing of customer data collected in the website purchasing section: The data will be kept for as long as the data subject does not request its deletion, and where applicable, for the years necessary to comply with legal obligations.

  • Processing of data collected in the website contact form: The data will be kept for the time necessary to resolve the requests, as long as the data subject does not request its deletion.

  • Processing of data through cookies and similar technologies: data collected through cookies will be kept for the strictly necessary time according to the purpose of each cookie, as detailed in the Cookie Policy.

  • Processing of data for the exercise of data subjects' rights: the data will be kept for the time necessary to resolve the requests and for at least three years to deal with possible claims.

  • Processing of data for security breach notification: the data will be kept for four years to fulfil the notification purpose, and for the time necessary to deal with possible liabilities.

4.- What is the legal basis for processing your data?

Each data processing activity will have a different legal basis. Therefore, we indicate the

legal basis for each of the data processing activities we carry out at MOVVIENDO

TOURISM GROUP S.L.:

  • Processing of customer data collected in the website purchasing section:
    • Performance of a contract or pre-contractual measures: Tax, accounting and administrative management of customers. (GDPR art. 6.1.b).
    • Legitimate interest of the Controller: Sending promotional communications including by electronic means. (GDPR Recital 47, LSSICE art. 21.2).

  • Processing of data collected in the website contact form:
    • Performance of a contract or pre-contractual measures: Respond to your request (GDPR, art. 6.1.b).

  • Processing of data through cookies and similar technologies:
    • Performance of a contract or pre-contractual measures: use of necessary/technical cookies for the provision of the services provided through our website (GDPR art. 6.1.b).
    • Data subject consent: use of non-necessary cookies (analytics, functional and advertising) for the purposes described in the Cookie Policy (GDPR art. 6.1.a).

  • Processing of data for the exercise of data subjects' rights:
    • Compliance with a legal obligation: manage and respond to requests from data subjects in the exercise of the rights established in data protection regulations (GDPR, art.6.1.c).

  • Processing of data for security breach notification:
    • Compliance with a legal obligation: the processing is necessary to comply with the controller's legal obligation contained in Articles 33 and 34 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

5.- To which recipients will your data be communicated?

Depending on the data processing activity, data may be transferred to other

recipients. For this purpose, we detail what the data transfers will be in each of the

data processing activities we carry out at MOVVIENDO TOURISM GROUP S.L.:

  • Processing of customer data collected in the website purchasing section:
    • Tax Administration, for the purpose of complying with legal obligations (legal requirement).
    • Financial institutions, for the purpose of processing the corresponding payments (contractual requirement).

  • Processing of data collected in the website contact form: No data will be transferred to third parties, except where required by law

  • Processing of data through cookies and similar technologies:
    • Third-party service providers, including international providers of advertising, data analysis or web services (prior consent required).

  • Processing of data for the exercise of data subjects' rights:
    • Supervisory authorities, public administration bodies and the Ombudsman, where applicable, for the purpose of managing and responding to requests and possible claims (legal requirement).

  • Processing of data for security breach notification:
    • Supervisory authorities, public administration bodies and organisations directly related to the Controller, for the purpose of managing possible security breaches (legal requirement).

6.- Data transfers to third countries

Depending on the data processing activity, data transfers to third

countries may occur. For this purpose, we break down each of the data processing activities we carry out at

MOVVIENDO TOURISM GROUP S.L., indicating whether any data transfer to third

countries occurs:

  • Processing of customer data collected in the website purchasing section: No data transfers to third countries are planned.

  • Processing of data collected in the website contact form: No data transfers to third countries are planned.

  • Processing of data through cookies and similar technologies: In the event of international data transfer, this will be indicated in the Cookie Policy and the appropriate safeguards provided for in the GDPR will be adopted (standard clauses, adequacy decisions, etc.).

  • Processing of data for the exercise of data subjects' rights: No data transfers to third countries are planned.

  • Processing of data for security breach notification: No data transfers to third countries are planned.

7.- What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not MOVVIENDO

TOURISM GROUP S.L. is processing personal data concerning them.

Data subjects have the right to access their personal data, as well as to

request the rectification of inaccurate data or, where applicable, request its deletion when,

among other reasons, the data are no longer necessary for the purposes for which they were collected.

They also have the right to data portability.

In certain circumstances, data subjects may request the restriction of

the processing of their data, in which case we will only keep it for the exercise or

defence of claims.

In certain circumstances and for reasons related to their particular situation,

data subjects may object to the processing of their data. In this case, MOVVIENDO

TOURISM GROUP S.L. will stop processing the data, except for compelling legitimate

grounds, or the exercise or defence of possible claims.

You may exercise your rights in the following way: by contacting

dpo@altabir.es or C/ Luis Amador 26, Centro de Negocios Cámara de Comercio de

Granada, P.0 - Of.B.

When commercial communications are sent using the legitimate interest of the controller

as the legal basis, the data subject may object to the processing of their

data for that purpose.

If you have given your consent for a specific purpose, you have the right to withdraw

the consent given at any time, without this affecting the lawfulness of the

processing based on the consent prior to its withdrawal.

If you consider that your rights regarding the protection of your

personal data have been violated, especially when you have not obtained satisfaction in the exercise of

your rights, you may file a complaint with the competent Data Protection Supervisory Authority

through its website: www.aepd.es.

8.- How did we obtain your data?

The personal data we process at MOVVIENDO TOURISM GROUP S.L. come

from: The data subject themselves.